Generated by:
Julie Mandar, Marc Corriveau
Date: 2022-03-31 Distribution List: ABB Measurement & Analytics MW sales, service, channel
partners and customers.
QUÉBEC, CANADA, MARCH 31, 2021
MULTIWAVE FIBER OPTICS MODELS
PFO3372, PFO3371 END OF LIFE NOTICE
ABB QUEBEC FACTORY – MW PRODUCT LINE
PFO3372 – END OF LIFE
The demand for the Fiber Optic Multiwave (PFO3372) has been
minimal over the last fifteen years with no demand in the last three
years. For this reason, effective immediately, the analyzer will be
placed in the LIMITED phase for the next 10 years and no more units
will be manufactured.
Standard spare parts and routine maintenance of the analyzer remain
available, as PFO3372 uses parts of the ACTIVE analyzers PUV3402
and PIR3502. However, spare parts and services on the fiber optics
module will be on a best-effort basis.
Customers looking to replace an old PFO3372 analyzer can contact
ABB factory sales support (qc_rfq@ca.abb.com). An application
specialist will evaluate the feasibility to offer an alternative solution.
Most PFO applications can be supported by the following products:
PUV3402 (working in the UV without fiber optics)
PIR3502 (working in the IR without fiber optics)
TALYS ASP500 (working in the NIR with fiber optics)
In the event that an alternative analyzer is not suitable for a spefic
application, there is potential for a custom solution.
PFO3371 – END OF SERVICE
The PFO3372 model replaced the former PFO3371 model. PFO3371 production was stopped before 2006 and
has been under the OBSOLETE phase since 2016. Please note that electronics of this analyzer are no longer
supported and other spare parts availability is very limited. ABB will cease all service support on PFO3371
units on December 31, 2022.
Customers using a PFO3372 or a PFO3371 are invited to discuss a transition plan with ABB local sales
representatives or channel partners, to be supported by ABB factory sales support (qc_rfq@ca.abb.com).
Best regards,
Julie Mandar
Product Manager – Multiwave, RVP and metallurgical analyzers
Marc Corriveau
Global Product Line Manager – FTIR, ICOS, Multiwave and RVP analyzers